Privacy Policy

01. Information We Collect

Depending on the services you use, we may collect information that you voluntarily provide through forms, enquiries, counselling requests, applications or communication with our team.

• Personal details — name, age or date of birth, contact number, email address and other details provided during an enquiry or application.
• Educational information — qualification, subjects, marks or other academic information relevant to course and eligibility guidance.
• Admission information — preferred Merchant Navy course, institute preferences, application status and information required for guidance.
• Documents — information contained in documents that you voluntarily submit for verification or guidance, where applicable.
• Technical information — browser type, device information, approximate location and website usage information that may be collected automatically.

02. How We Use Your Information

We use collected information only for legitimate purposes connected with our website, admission guidance and services.

• Admission guidance — to understand your requirements and provide relevant information about Merchant Navy courses and admission pathways.
• Eligibility guidance — to help explain course, academic and other eligibility requirements based on the information you provide.
• Communication — to respond to enquiries, appointment requests, application questions and service-related communications.
• Website improvement — to understand website usage and improve our content, tools and user experience.
• Security — to help detect misuse, fraudulent activity and security issues affecting our website or services.

03. What We Do Not Do

We respect the information shared with us and aim to use it only for appropriate business and service purposes.

• No unnecessary selling of personal information — we do not sell personal information simply for commercial purposes.
• No unrelated use — information submitted for admission guidance is not intended to be used for unrelated purposes.
• No guaranteed admission claims — personal information does not create or guarantee admission, selection, employment or placement.

04. Cookies & Tracking

Our website may use cookies and similar technologies to maintain essential website functionality, remember preferences, understand website usage and improve the overall user experience. Depending on your browser and available settings, you may be able to manage or disable certain cookies. Disabling some cookies may affect website functionality.

05. How We Share Information

We may share limited information with trusted service providers where necessary to operate our website or provide requested services. Such providers may include hosting, website technology, communication, analytics or payment-service providers.

We may also disclose information where required by applicable law, regulation, legal process, or where reasonably necessary to protect our rights, users, website or services.

06. Data Security & Retention

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain records, resolve disputes, comply with legal obligations or protect legitimate business interests.

07. Your Rights & Choices

Depending on applicable law, you may have rights relating to the personal information we hold about you.

• Access — request information about the personal data we may hold about you.
• Correction — request correction of inaccurate or incomplete information.
• Deletion — request deletion of personal information where permitted by applicable law.
• Communication preferences — request that certain promotional communications be stopped.
• Privacy questions — contact us if you have concerns about the collection or use of your information.

08. Children & Policy Updates

Our services are intended for individuals who meet the applicable age requirements for the services they request. Where a student is under the applicable age, a parent or legal guardian may need to provide consent or participate in the process where required.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices. The latest version will be published on this page with the updated date.